Tanya and Sydnie Fiocca St. Catharines, ON Canada
I wanted to take the time to let you know of how my experience was in dealing with your company and the tour we took on Aug 26th, 2009, Mendenhall Glacier Day Hike: Private Trip, guided by Brandon Hauser. From the moment I stumbled across your Website, which I caught in a travel book, Fodor’s 2006, I had a great feeling that we were in for a good experience. Jeremy who called me within hours of me submitting an online inquiry form, to meeting Brandon at the pier in the pouring rain, to the moment Brandon returned us to the Pier to return to our ship, we were absolutely impressed and thrilled with Gastineau Guiding. We knew we were in for an adventure just by the description, but now as we sit back and reflect, my daughter and I feel this was one of our best life experiences ever. The hike to view Mendenhall from the West side was certainly a difficult one at times, which was made even more challenging by the rain, however we felt confident, comfortable and thoroughly thrilled thanks to the guiding expertise of Brandon. Being that it was just a single mom and her 14 year old daughter, this could have had a recipe for a disastrous outing. However, Brandon’s calm, confident and encouraging manner kept us on the right track. He felt we were more than physically capable of accepting the challenge of the hike and never once treated us as though we were helpless females. Brandon offered us a plethora of information about the land, wildlife, and of course his true calling photography. What we came away from our time spent with Brandon, and Gastineau Guiding, was not only a wealth of knowledge, of the land we were traversing, the use of our newly purchased camera, but a stronger sense of self and increased self esteem from having completed the challenge of the hike, and the rock scramble and the return journey all in about 4 hours round trip. We even had the opportunity to visit Mendenhall from the Visitors centre, which only confirmed that having risen to challenge of hiking to the West Side made our views and visit to Juneau even that much more memorable. My daughter and I have been reminiscing about our “summer adventure” and we both, without hesitation, agree that this hike was the highlight, which was only made that much better due to the efforts of Brandon. Thank you Gastinueau Guiding, and most of all Thank you Brandon.. it was fantastic, incredible….Indescribable, actually.